Balcony/Terrace, Bed in Sunway Pyramid Hotel

Sunway Pyramid Hotel

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Property building in Sunway Pyramid Hotel

We stayed in the Family Room with bunk bed, and it looked exactly like the picture! It was spacious, quiet, clean. The kids loved it! The staff are very friendly. When I called Reception or Housekeeping, they remember your name and room number. Location-wise, you have everything you need nearby. The Sunway Lagoon Theme Park is just a stone's throw away. The hotel is located right next to the Sunway Pyramid mall (interconnected) with tons of shops, facilities, kids playground and an ice-skating rink. There is also a self-service laundromat nearby in the shoplots opposite the hotel. This was a real lifesaver!

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Shaun

2024年8月

Buffet breakfast in Sunway Pyramid Hotel

I find it very convenient to have all what u need in one place, I can call the place a town rather than just a hotel, plenty of hotels connected to one of the best malls in Kuala Lumpur sunway mall and so many restaurants around Also it has direct access to subway water park and small lake Rooms were spacious and beds were. Comfortable Laundry service free for 3 pieces a day was convenient Check in was smooth and didn't take time though we arrived at 3 am Lifts work with access cards adding security to the rooms

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Aseel

2025年7月

Buffet breakfast in Sunway Pyramid Hotel

They upgraded our rooms free of charge, we booked with Sunway Pyramid but they gave us connecting rooms in Sunway Resort. Rooms were spacious, clean and tidy. Aqua Park view was great, staff and reception team were friendly, the mall is in the same complex, and the breakfast was very good, they provide different varieties. We enjoyed our stay in Sunway Resort and had a lunch at Gordon Ramsay Restaurant which is in the lobby area.

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Mohammad_quttaineh

2025年6月

Lounge or bar in Sunway Pyramid Hotel

I don’t often leave reviews, but the service I received from the team at Sunway Hotel Pyramid—particularly Timothy and Qistina—was truly exceptional and deserves to be recognised. I checked in very late after a long and exhausting journey, and Timothy welcomed me with what I can only describe as one of the warmest greetings I’ve ever received at any hotel. He was incredibly professional, genuine, and kind—something I deeply appreciated, especially as a few things on my business trip hadn’t gone to plan. His warm welcome immediately lifted my spirits and made me feel so at ease in Malaysia, even though it was just for a one-night stay. I was also generously offered a late checkout, which allowed me to rest and recharge before my flight the next day. That small gesture made a huge difference and helped me travel on feeling refreshed and well looked after. I originally hadn’t planned to stay at Sunway again instead in KLCC, when I returned to Malaysia later in the trip, but the outstanding service and hospitality made it an easy decision to come back for the final two nights of my month-long journey. This time, I was welcomed by Qistina, who already knew of me and again extended the same level of warmth and care—including another late checkout, which I especially appreciated as I had started to feel unwell towards the end of my trip. It’s these small touches—remembering my name, going the extra mile—that truly stood out and made me feel like more than like family rather than a guest. The room was comfortable, quiet and cozy, with a lovely view and a beautiful ambience created by thoughtful lighting. I genuinely enjoyed my stay and left feeling cared for and incredibly grateful. Thank you again, Timothy and Qistina, for turning what could have been a difficult trip into such a positive experience. I’ll absolutely be back!

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Browne

2025年6月

Lounge or bar in Sunway Pyramid Hotel

Great location and room

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Ishaq

2024年8月

Bird's eye view in Sunway Pyramid Hotel

Everything is great once you are checked in until the smooth check out they even have an express check out box jut drop the room keys and you are good to go no queue or waiting for someone. The room facilities, AC, view clean and comfortable. About the breakfast it is another story even though it was crowded but you can easily take whatever you want, and they have verity of choices all of them ate delicious and yummy. They make a delicious pancakes by the way. The last thing the location is perfect everything is beneath you. Sunway Lagoon theme park and the mall.

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Mohammed

2025年6月

Lobby or reception in Sunway Pyramid Hotel

Excellent location connected to the Pyramid Mall. Plenty of restaurants in the Mall with a vast choice of food from around the world. Hence we did not have breakfast at the Hotel. The room was clean and orderly. Very responsive staff when we needed assistance. I like everything about Sunway Pyramid Hotel. My fourth stay (2017, 2018, 2019 and 2024). I stayed at the Sunway Lagoon Hotel in 2023. I still prefer Sunway Pyramid Hotel. The Hotel should have offers for repeat guests - Loyalty benefits :)

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Jean

2024年11月

Restaurant/places to eat in Sunway Pyramid Hotel

Breakfast was located at the other affiliated hotel beside Sunway Pyramid. Its a short distance away and a little bit unusual but its made up for it by offering wide ranges of foods that my family liked. Sunway is perfect for families because of the close proximity to a kids-friendly mall, food, amenities. They even have a medical centre nearby (even called Sunway Medical) in case of emergencies. If anyone wants to experience more attractions elsewhere, they can do so by booking a cab or going to the Grab App for more private transportation. Its easy, quick and affordable. Distances between attractions and the hotel are not too far.

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Jerome

2024年11月

Property building in Sunway Pyramid Hotel

The bed was really super comfy for some reason. After suffering from a week's long tension and mental stress, I could relax and doze off right after lying on the bed. Location wise, it is definitely superb. Very close to Sunway Pyramid shopping mall, access to a wide variety of shops, restaurants and entertainment outlets. Good and comfortable weekend getaway. Room service personnel was also helpful, considerate and excellent.

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Pek

2024年8月

Buffet breakfast in Sunway Pyramid Hotel

Excellent service & beautiful room with a park view!

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Iswarya

2025年5月

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Balcony/Terrace, Bed in Sunway Pyramid Hotel